Customer Service & Warranty
Warranty Coverage:
If your Trask Performance product is defective in material or workmanship and you return it to us within one year from the date of purchase, we will replace it or, at our option, repair it at no charge to you. If we repair the defective part, we may use reconditioned replacement parts or materials. If we replace it, we may replace it with a reconditioned one of the same design. Any product to be considered under a warranty claim must be returned to Trask Performance for quality inspection with the original receipt. Upon confirmation that a product is covered under warranty, Trask Performance will repair or replace parts as quickly as possible. Warranty is limited to product repair or replacement only. Product purchased through a dealer or distributor is subject to the terms of the Trask Performance warranty above and as such we will repair or replace product deemed to fall within the warranty terms. Trask Performance does not issue credits or refunds on products purchased directly from a dealer or distributor. Trask Performance HIGHLY suggests having a Certified Motorcycle Technician perform the installation of our products. Failure to do so can possibly void any warranty. Trask Performance reserves the right to refuse any warranty claim not performed by a Certified Motorcycle Technician.
Chrome Warranty: (One Year Unconditional Warranty)
The chrome finish on your Trask Performance product is of the highest quality, but to ensure its longevity it must be maintained properly. Salt, sand, and humidity are bad for chrome. If you ride the motorcycle in these conditions and do not clean and dry the chrome parts, the life of the chrome will be shortened. Do not use any abrasive cleaners or waxes. Trask Performance reserves the right to determine if the product has been maintained properly and has not been abused. If your Trask Performance chrome product has been maintained properly and has not been abused, you may return it to Trask Performance within one year of the purchase receipt date and if upon inspection it is found to be defective, we will replace it, or at our option repair it.
Black Finish Warranty: (One Year Unconditional Warranty)
The black finish on your Trask Performance product is of the highest quality, but to ensure its longevity, it must be maintained properly. Do not use any abrasive cleaners or waxes. Trask Performance reserves the right to determine if the product has been maintained properly and has not been abused. If your Trask Performance black coated product has been maintained properly and has not been "abused", you may return it to Trask Performance within one year of the purchase receipt date. If upon inspection it is found to be defective, we will replace it or -at our option- repair it. Please note that because this is a high-performance product, the engine must also be tuned to handle the new configuration. If this instruction is not followed, you run the risk of damaging your motorcycle or the exhaust system itself. Running a motorcycle lean can lead to higher than usual exhaust temperatures which may result in finish damage.
Warranty Exclusions:
This warranty does not cover any damage to the product caused by accident, misuse, failure to follow installation and operation instructions, misapplication, alteration or attempted unauthorized repair service by anyone other than us. In addition, due to the unusual stresses placed on all parts used on the race track, Trask Performance will warranty at their discretion any parts used for racing purposes. Due to climate and exorbitant shipping costs, Trask Performance finishes will not be guaranteed outside of the United States.
Limitations of Warranty:
Repair or replacement of a product by us is your sole and exclusive remedy. Implied warranties, including those of fitness for a particular purpose and merchantability, are limited in duration to the one (1) year term of this express warranty. We will not be responsible for incidental or consequential damages. There are no express warranties which extend beyond those set forth in this document. All warranties are non-transferable and are limited to the original end-user of the product. The warranty period is based on the original receipt date of the product.
State Law Rights:
Some states do not allow the exclusion or the limitation of incidental or consequential damages or a limitation of the duration of implied warranties so some of the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.